Privacy & Terms of Service

REFUNDS

For subscribers to KidsCerts, our satisfaction guaranteed refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To request a refund, please follow the instructions here: https://www.kidscerts.com/amember/member/payment-history. If you cannot request a refund that way, then you may also email us to request a refund at support@kidscerts.com.

Refunds (if applicable)

Once your refund request received and inspected, if you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 8 business days or sooner.

Late or missing refunds (if applicable)

If you haven’t received a refund, please contact us at support@kidscerts.com. We will check into its status for you.

Free usage and changes

KidsCerts makes usage of its products and services available for free in limited quantities over indefinite periods. KidsCerts reserves the right at any time to change the specifics of when and how free services are delivered as opposed to paid services. Prices for KidsCerts subscriptions may be subject to change at any time, including from promotional “coupons.”

PRIVACY STATEMENT

When you purchase something from KidsCerts, as part of the buying process we collect the personal information you give us such as your name, address and email address. We do not store your credit card or associated billing information on KidsCerts’ servers.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address and other anonymized data and analytics to provide us with information that helps us serve customers better. For example, KidsCerts uses Google Analytics software to help us understand where website users experience difficulty so we can improve the experience.

If we store information you provide to KidsCerts, such as personal information added into awards, brag tags, or bingo cards (“creations”), we retain it indefinitely so that you can easily re-print, edit, or share creations later. If you share your creation, then Google or other search engines may “crawl” the page on which it exists, making it available for the public to find.

If for any reason you wish to remove from public or private view any creation or information you have given KidsCerts, we will honor requests to remove it within 30 business days. Please contact support@kidscerts.com with your request. Please note, however, that KidsCerts does not control what information Google or other search engines retain and/or make public. KidsCerts can and will only control data stored on its own servers.

Email marketing (if applicable): By visiting or using KidsCerts.com, we may send you emails about KidsCerts, new products and other related business updates.

CONSENT

When you provide us with personal information, whether your information or third-party information, to complete a transaction or to engage with the company or its website(s), we infer that you consent to our collecting such information and using it for any reasonable business purpose.

Before uploading any information about students or other 3rd parties, to be contained in creations stored on KidsCerts’ servers, you agree to first obtain consent as required by law in your jurisdiction and in Wyoming, USA. In the event you upload or otherwise transfer information about yourself or someone, and you do not first secure consent or effective consent in advance, as required by law or contract in your jurisdiction or Wyoming, USA, then you agree to hold KidsCerts harmless and to indemnify KidsCerts against any damages resulting directly or indirectly therefrom.

WITHDRAWING CONSENT

If you would like to withdraw consent to receive communications from KidsCerts please send a request to support@kidscerts.com. You can also unsubscribe from specific (e)mailing lists by clicking the “unsubscribe” link in emails. If you are a paying customer of KidsCerts, we must always retain the right to send you email regarding your account, billing, security or other transactional communications; though we will honor your request to cease marketing or non-transactional emails.

If you or an agent in your organization creates awards, bingo cards, or brag tags on KidsCerts, and then wishes to remove or edit those creations, or any data contained therein, we will honor such requests unless legally bound not to do so. For such removal or edit requests please contact support@kidscerts.com. Please be sure to include URLs or screenshots to the particular data or creations that are the subject of your request.

Questions or requests to opt out of communications or email can also be sent to: KidsCerts LLC, 30 N Gould Street Suite 6778 Sheridan, WY 82801

COPYRIGHT AND INTELLECTUAL PROPERTY

KidsCerts allows users to upload or incorporate images and text (“materials”) into creations. KidsCerts only permits the use of materials in creations for which you have secured copyright permission or for which copyright permission is not required in both your jurisdiction and in Wyoming, USA. Before uploading any materials or IP to KidsCerts, to be contained in creations or otherwise stored on KidsCerts’ servers, you agree to first obtain permission or confirm none is required by law in your jurisdiction and in Wyoming, USA. In the event you upload or otherwise transfer materials or IP, and you do not first secure permission or effective permission in advance, when such permission is legally required, then you agree to hold KidsCerts harmless and to indemnify KidsCerts against any damages resulting directly or indirectly therefrom.

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. You also consent to any and all public disclosure of information contained inside your KidsCerts creations (e.g., content of awards) when you share a KidsCerts creation outside of the KidsCerts.com website, as KidsCerts cannot control dissemination of materials or URLs once you have taken outside the company’s exclusive control.

PAYMENT

For your security, KidsCerts does not store your credit card data on its servers. That instead is completely handled by our payment processors, 2checkout and Stripe, which adhere to the security standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover to secure customer data. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. KidsCerts may change or supplement payment processors or merchant services providers in the future, but at all times will safeguard, in accordance with reasonable industry standards, customers’ financial information.

THIRD-PARTY SERVICES

In general, the third-party providers or contractors used by us will only collect, use or disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. You may find such information during the checkout process, if you wish to subscribe to KidsCerts.com, or you may find their contact information in the email receipt you receive after subscribing.

Remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or KidsCerts. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. In the event you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

KidsCerts does not maintain its own physical servers. Instead it uses servers and other networking and related services provided by Amazon (AWS), Azure, and related 3rd party service providers. KidsCerts does so in the interest of keeping your data safer and to maintain more reliable services. By using KidsCerts websites you may be consenting to the policies and jurisdictions of such service providers and agree to consent thereto.

SECURITY AND DATA RETENTION

To protect your personal information, we take reasonable precautions and follow industry practices to reduce the risk that your data is lost, misused, accessed, disclosed, altered or destroyed.If you provide us with your credit card information, the information is encrypted technology provided by our 3rd party payment providers, 2checkout and Stripe. KidsCerts also uses HTTPS protocol on webpages to further protect users. These and other efforts represent good-faith efforts by KidsCerts to prevent hacking and other information theft or damage. However, as a user of KidsCerts, you understand and agree that it is impossible to guarantee the security of data held by KidsCerts or 3rd party service providers. Therefore, you agree to hold KidsCerts harmless in the event of a cyber breach or other attack/intrusion and release KidsCerts from all liability or damages resulting directly or indirectly therefrom.

KidsCerts will do its best to store your creations and data made or transferred using KidsCerts services. However, you understand that data loss can happen despite KidsCerts good faith efforts, and therefore you agree to hold KidsCerts harmless in the event of data loss for any liability or damages resulting directly or indirectly therefrom.

COOKIES AND INTERNATIONAL REGULATIONS

KidsCerts uses cookies to help deliver a better user experience and to help us serve you. You can opt out of cookies in your browser settings. KidsCerts will make practicable efforts to follow security, privacy, and data retention regulations. At the same time, you understand and acknowledge that it is not feasible for KidsCerts to maintain 100% compliance with every changinglaw and regulation, worldwide, at all times. The resources required to do so would hinder KidsCerts’ ability to deliver affordable products and services to educators and parents worldwide. Therefore, acknowledging that KidsCerts cannot feasibly comply with every worldwide regulation, which may include those of your jurisdiction, you agree that it is your sole responsibility to determine if KidsCerts follows applicable regulations in your jurisdiction; and, should it not, you agree to forego usage of KidsCerts, or immediately cease usage, and to not rely upon, or assume, KidsCerts follows any laws or regulations of your jurisdiction.In such case, KidsCerts will offer a full refund upon request if you are a subscriber. Should KidsCerts incur damages or penalties because of your usagenot in compliance with your country or locality’s regulations, you agree to hold KidsCerts harmless. You also agree to indemnify KidsCerts against any damages, financial, direct, or indirect, stemming from you or related people or entities’ use of KidsCerts in your jurisdiction.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or locality of residence. Minors are not permitted to use KidsCerts websites under any circumstances and you agree to not condone or facilitate such usage. You understand and agree that KidsCerts websites are a tool for adults to use for the benefit of minors.

POLICY AND STRUCTURAL CHANGES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. This privacy policy was last updated 2/2/2018. If we make material changes to this policy, we will notify you here that it has been updated by changing the foregoing date.If KidsCerts is acquired, merged, or otherwise integrated with another entity or entities, your information may be shared with them so that we may continue to offer education-related products and services to you.

FORUM SELECTION AND GOVERNING LAWS

By using KidsCerts you agree that the laws of Wyoming, USA shall govern, and that any legal action shall take place in the state or federal courts of Wyoming in the County of Laramie or in the state and federal courts of Washington State, USA in the County of King, in either case submitting to the laws of Wyoming; any discretion court location rests solely with KidsCerts.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at support@kidscerts.com or by mail at:

KidsCerts LLC

30 N Gould Street, Suite 6778

Sheridan, WY, USA 82801

Any subscriber who is not completely satisfied for any reason can cancel at any time and get a 100% refund. Just use the contact form to reqest a refund. Your entire purchase price will be promptly returned to you with no questions asked. How's that for no risk!?